Our clerks undergo comprehensive training in property inventory procedures, ensuring they can deliver accurate and impartial reports. This includes: Detailed property assessment techniques Health and safety awareness Compliance with AIIC standards Use of advanced inventory software and technology Regular refresher courses and updates on industry regulations ensure our clerks remain knowledgeable and up to date with best practices.

Yes, Vesta Inventory Services is fully insured, including public liability insurance and professional indemnity insurance, providing peace of mind to landlords, tenants, and property managers.

Our experienced clerks are trained to provide detailed, impartial reports. They use advanced technology to ensure accuracy and thorough documentation.

We provide a range of inspections, including inventory, check-in, mid-term, and check-out reports.

You can request a sample report by contacting us through our booking form or by emailing us directly at info@vestainventory.com. We’ll be happy to provide an example to showcase the detail and quality of our inventory reports.

As an independent service provider, we do not represent landlords, tenants, or agents. Our clerks provide objective, factual reports based solely on the property’s observed condition.

Yes, we offer comprehensive inventory services for Houses in Multiple Occupation (HMOs). Our reports are tailored to document shared and private spaces, ensuring clarity and fairness for landlords and tenants in multi-occupancy properties.

An inventory report is a detailed document that records the condition and contents of a property at the start and end of a tenancy. It is an essential tool to avoid disputes, ensure compliance, and protect the interests of both landlords and tenants.

Yes, we inspect all types of properties, whether they are furnished, unfurnished, residential, or commercial, ensuring every detail is captured regardless of the property type.

Yes, we are proud to be full members of the Association of Independent Inventory Clerks (AIIC), demonstrating our dedication to upholding the highest industry standards in property inventory services.

Yes, all photographs included in our reports are timestamped to provide a clear and accurate record of the property’s condition at the time of inspection. This ensures transparency and supports the validity of the documentation.

Our reports are typically delivered within 24 to 48 hours after the inspection, ensuring you have the documentation you need quickly.

Both tenants and landlords can review the inventory report. If there are disagreements, you can notify us or the relevant party within the specified timeframe for adjustments or clarifications.

Inspections vary depending on property size. For a standard one-bedroom property, the process typically takes 1 to 1.5 hours. Larger properties will require additional time.

Our reports provide a comprehensive record of the property’s condition, including: Photographic evidence Notes on furniture, fixtures, and fittings Cleaning and maintenance observations Meter readings and key details

Yes, but please note that access limitations or tenant belongings may impact the completeness of the report. For the most thorough results, we recommend conducting inspections in vacant properties.

Yes, gardens, sheds, and other outdoor spaces are included, provided they are accessible and part of the tenancy agreement. Seasonal factors are considered during assessments.

All reports are securely delivered digitally via the cloud. Hard copies can be provided upon request at an additional cost.

Ensure the property is clean, and all personal belongings are removed for a check-out inspection. Items listed in the inventory should be returned to their original positions.

For urgent cases, we offer an expedited service to deliver reports within 12 to 24 hours. Additional charges may apply.

Yes, all reports are delivered securely via the cloud, ensuring quick and easy access for property managers, landlords, and tenants.

Yes, all photographs are timestamped, and we can provide geotagged images if requested, offering further verification of the inspection details.

Currently, our reports are photo-based, but we can provide video documentation upon request.

Yes, we can format and deliver reports compatible with most property management platforms. Let us know your specific requirements when booking.

We use advanced inventory software that ensures accurate documentation, high-quality images, and a professional report format tailored to property management needs.

Yes, all reports include timestamped photographs to provide visual evidence of the property’s condition and contents.

We adhere to strict data security protocols, ensuring that all report information, including photos and notes, is securely stored and shared only with authorised parties.

Yes, we provide updates on inspection progress and report delivery via email. For property managers, we can integrate updates into your property management software.

If fire safety labels are visible, we note their presence. This does not guarantee that the furniture complies with the Furniture and Furnishings (Fire) (Safety) Regulations 1988. Verification remains the landlord’s responsibility.

We document the presence of safety brackets for blinds. However, we do not test or verify compliance with child safety standards such as BS EN 13120:2009 + A1:2014.

Yes, we test alarms for power functionality and document their presence. However, this does not confirm full operational status or regulatory compliance. Landlords should arrange separate inspections for full compliance checks.

Our inventory reports note the presence of safety features such as smoke alarms, carbon monoxide detectors, and fire labels on furniture. However, ensuring compliance with safety regulations is ultimately the landlord’s responsibility.

While we record the presence of gas safety certificates and note visible features like boiler stickers, we do not test or certify gas or electrical systems. Landlords should arrange for qualified engineers to ensure compliance.

Yes, we check for the presence of smoke alarms, fire labels, and safety features. However, it is the landlord’s responsibility to ensure the property complies with safety regulations. For specific legal advice, we recommend consulting a compliance specialist.

We can note the presence of fire doors and emergency exit routes if they are part of the property, but detailed compliance checks should be conducted by a fire safety specialist

Our reports can note the presence of an Energy Performance Certificate (EPC) at the property if provided, but obtaining or verifying the EPC is the landlord’s responsibility.

Yes, tenants are welcome to attend the check-out inspection. However attendance is not required for the inspection to proceed.

If the property isn’t fully vacated or cleaned, the check-out inspection may need to be rescheduled. Additional fees may apply for the clerk’s return visit.

If there are significant alterations (e.g., wall colour changes or removed fixtures), these will be documented in the check-out report. Responsibility for reinstating the original condition is determined by the tenancy agreement.

While we do not directly provide these services, we can connect landlords and property managers with trusted professionals for cleaning, maintenance, and repairs if needed.

Tenants can review the check-out report and raise any concerns directly with the landlord or letting agent. The report serves as impartial evidence to support discussions or disputes.

Check-out reports are typically delivered within 24 after the inspection, allowing property managers and landlords to address any follow-up actions promptly.

Tenants should ensure the property is cleaned to a professional standard and returned to the same condition as at the start of the tenancy, allowing for fair wear and tear. This includes removing personal belongings, returning all items to their original locations, and ensuring any damages are repaired or reported in advance.

This refers to the reasonable ageing and deterioration of property items due to normal use. Excessive damage, however, may result in charges.

Yes, the check-out report is directly compared with the initial inventory report to identify changes. This ensures a fair and accurate assessment of the property’s condition.

Fair wear and tear is assessed based on the duration of the tenancy, the quality of the items, and the level of usage. We provide detailed documentation to support a fair evaluation for all parties.

While the report highlights damages, missing items, and cleaning issues, it does not specify monetary deductions. Landlords or agents are responsible for determining and negotiating deductions based on the report.

The clerk compares the property’s current condition against the original inventory report. They note changes, assess fair wear and tear, and highlight any damage or cleaning issues.

No, once the check-out inspection is complete, you cannot re-enter the property. Ensure all cleaning and repairs are completed before the scheduled check-out.

We will need the property address, type of inspection (inventory, check-in, or check-out), tenancy start/end date, property size and access details (e.g., key handover).

We accept payments via bank transfer and major credit/debit cards. Full payment details will be provided during the booking process.

Inspections can be rescheduled with at least 24 hours' notice, subject to availability. For last-minute changes, additional charges may apply.

You can book via our website, email us at info@vestainventory.com, or call us at 0203 833 0999.

Yes, we can handle inspections for multiple properties in a single day, depending on availability. This is particularly helpful for property managers overseeing larger portfolios.

Yes, we offer competitive rates for multiple inspections and ongoing contracts. Contact us to discuss pricing options for managing your portfolio.

We recommend booking at least 3-5 working days in advance to ensure availability, especially during busy rental periods.

Yes, we often provide special discounts or promotions for new clients. Contact us directly to learn about our current offers and how you can benefit when booking your first inventory service with us.

Our services cover properties across Greater London. Contact us to confirm coverage for your location.

Yes, we offer flexible inspection times, including evenings and weekends, subject to availability.

Our pricing depends on the property size and scope of the inspection. Contact us for a personalized quote.